About managing health appointments online

Get answers to common questions about managing health appointments online.

Online scheduling is available at all VA health facilities except in Manila, Philippines.

Note: Online scheduling is available for some types of health services. We hope to expand the types of appointments and health services available through online scheduling in the future.

Yes. We follow strict security policies and practices to protect your personal health information. 

If you print or download anything from our online tools, you’ll need to take responsibility for protecting that information.

If you communicate with your VA health care team through secure health messages, you may be able to use this service to schedule and cancel appointments.

Note: The fastest way to schedule an appointment is usually to call the health facility where you get care. If you need to cancel or reschedule an existing appointment, contact us as soon as

you can. You can cancel some appointments online. Or you can contact your facility. 

Here’s what you can do to manage appointments in My HealtheVet on VA.gov:

It depends on the VA health facility where you’re receiving care. You can typically schedule an appointment online for the types of care that don’t require a referral.

After you sign in, you’ll find the types of appointments you can schedule online at your registered health facility. You can also check with the facility where you receive care about

scheduling appointments online.

Yes. If you’re eligible to receive care from a community provider outside of VA, you can use this tool to submit appointment requests. You must receive prior approval from us before getting

care from a community provider.

Learn more about community careFind a community provider in the VA network

No. The health calendar feature from the original My HealtheVet portal is no longer available. So, you can’t enter your own events or to-dos. But you can review your VA and community care

appointments online. And you can now add your appointments to your personal digital calendar. 

To find health events at your local VA health facility, go to your facility’s website.

Call us at 877-327-0022 (TTY: 711). We’re here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.

At this time, VA has 2 health portals: My HealtheVet and My VA Health. 

All other VA medical centers and health facilities use the My HealtheVet portal.

No matter which portal your facility uses, you can sign in to manage your health care online with My HealtheVet on VA.gov. We’ll then help you get to the tools you need in the right portal

for you.

We continue to work to bring all your VA health care information together—so you can manage all your health care and benefit needs in one place.

Call the My VA Health help desk at 888-444-6982 (TTY: 711). We’re here 24/7.

You can also review our My VA Health user guide and other Veteran resources to help you use the portal.