OVAHCS: Important Operational Status Update for the Daytona Beach Multispecialty Clinic

OVAHCS: Important Operational Status Update for the Daytona Beach Multispecialty Clinic


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OVAHCS: Important Operational Status Update for the Daytona Beach Multispecialty Clinic PRESS RELEASE


October 2, 2022


Orlando , FL — After further assessment of damages incurred by Hurricane Ian, the OVAHCS Incident Command Team (ICS) has decided to keep the Daytona Beach Multispecialty Clinic closed to


Face to Face appointments and services for the week of October 3- 7, 2022. 


Appointments will be converted to virtual modalities if appropriate and all other appointments will be rescheduled.  Westside Pavilion and the Port Orange PRCC are operational but will have


limited Face to Face appointment capabilities. Pharmacy services will not be operational.  Laboratory services can be obtained at Deltona CBOC or any of our main clinics at Lake Nona, Lake


Baldwin or Viera.Important: Veteran patients can go to any local retail pharmacy to obtain needed refills. Veteran patients must take an empty active VA prescription bottle (not older than 6


months and with refills available) or a new VA prescription on a VA form by an authorized VA provider to a retail pharmacy. This does not include controlled substances.Link to emergency


refill locations:  https://va.hhspharmacy.com/locations/index.htmlThe Heritage Health Customer Care Line is available for both VA patients and Pharmacies for any billing questions or


coverage at: 1-866-265-0124, option 1


Heritage Hours of Operations for Hurricane Coverage:

Monday through Friday 7:00am to 11:00pm ESTSaturday and Sunday 9:00am to 5:30pm EST


Resources for Veterans:

If a Veteran is displaced, has lost his or her medication, and no longer has a written prescription or bottle, they can contact their local VA Medical Center or


the VISN 8 Clinical Contact Center at 1-877-741-3400.Veterans, their beneficiaries, and caregivers may also contact the VA’s Health Resource Center Disaster Hotline at 1-800-507-4571,


regarding VA health benefits, eligibility, billing and pharmacy-related inquiries, during the storm period.


Veterans experiencing a medial or psychiatric emergency should call 9-1-1 or visit the nearest open emergency room. As we continue to monitor this evolving situation, we will adjust our


response as required.


Media contacts Melanie Thomas, Public Affairs Officer


Phone:


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