
Fiduciary claims | veterans affairs
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ADD NEW AND RELEVANT EVIDENCE WITH A SUPPLEMENTAL CLAIM When you choose to file a Supplemental Claim, you’re adding new evidence that supports your case or identifying evidence for review. A
reviewer will determine whether the new evidence changes the decision. HOW DO I FILE A SUPPLEMENTAL CLAIM? You’ll need to fill out a Decision Review Request: Supplemental Claim (VA Form
20-0995). Get VA Form 20-0995 to download Learn more about how to file a Supplemental Claim NOTE: You must add evidence that VA didn’t have before that supports your case. HOW LONG DOES A
SUPPLEMENTAL CLAIM TAKE? For claims that aren’t related to health care benefits, our goal for reviewing a Supplemental Claim is 125 DAYS (4 TO 5 MONTHS). ASK FOR A HIGHER-LEVEL REVIEW When
you choose a Higher-Level Review, you’re asking for another review of the same evidence. A higher-level reviewer will review your case and determine whether the decision can be changed based
on a difference of opinion or an error. HOW DO I REQUEST A HIGHER-LEVEL REVIEW? SUBMIT YOUR REQUEST ONLINE FOR A DISABILITY COMPENSATION CLAIM At this time, a disability compensation claim
is the only type of claim you can use our online Higher-Level Review form for. Request a Higher-Level Review NOTE: For other types of claims, you’ll need to request a Higher-Level Review
either by mail or in person. SUBMIT YOUR REQUEST IN OTHER WAYS FOR ANY TYPE OF BENEFIT CLAIM You can also request a Higher-Level Review by filling out a Decision Review Request: Higher-Level
Review (VA Form 20-0996). Get VA Form 20-0996 to download Learn more about how to request a Higher-Level Review NOTE: * You can’t submit any evidence. * You and/or your representative can
speak with the reviewer on the phone. You can tell them why you think the decision should be changed and identify errors. HOW LONG DOES A HIGHER-LEVEL REVIEW TAKE? For claims that aren’t
related to health care benefits, our goal for reviewing a Higher-Level Review is 125 DAYS (4 TO 5 MONTHS).