'Pure Chaos' Erupts on Cruise Ship When Technical Issue Makes Boat Roll to Side for 1 Minute

'Pure Chaos' Erupts on Cruise Ship When Technical Issue Makes Boat Roll to Side for 1 Minute A dream vacation turned into a nightmare for passengers on a Carnival Cruise Sunday night

By Maura Hohman Maura Hohman Maura Hohman is a former news writer at PEOPLE. She left PEOPLE in 2019.People Editorial GuidelinesPublished on November 2, 2018 11:06AM EDT Credit : RHONA

WISE/AFP/Getty A dream vacation turned into a nightmare for passengers on a Carnival Cruise on Sunday night.

According to CBS New York, a malfunctioning switchboard caused the Carnival Sunshine ship to tip onto its side shortly after the week-long journey began in Port Canaveral, Florida.

“I was shifting, falling out of my seat,” a passenger named Kyla Williams told the outlet. “This was very much the ship rolling to one side and everything falling down from that, and it was

something you’ll never forget.”

She also said her husband had to hold her up so she wouldn’t fall.

Another passenger, David Crews, told CBS Orlando affiliate WKMG-TV that he initially “didn’t think anything of it, since it’s not uncommon for ships to rock back and forth.”

“But it didn’t rock back,” he continued. “It kept leaning. Plates and silverware started sliding off the tables. Then the tables themselves started to slide. Glasses and plates started to

fall and shatter. At this point, it was pure chaos. Screams. Cries. Panic.”

Crews also shared several pictures of the incident, which showed an array of dishes and other supplies crashing to the floor.

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A few days later, as an apology, guests received $50 on-board credit, but many still opted to leave the ship early.

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