Get an Individual Vehicle Approval (IVA) test done by video call - GOV.UK

You might be able to have your Individual Vehicle Approval (IVA) test done by video call rather than in person if you have a suitable site and the right equipment.

You might be able to have an IVA test done by video call if you have a:

It’s usually easier to hear the examiner if you use headphones with a microphone, but you can do the test without them.

You need a second longer tape measure for some vehicles. You need a:

It must also have a way to inspect the underside of a vehicle. This can be either:

In the ‘examination requirement’ section of the IVA application form:

You need to accept a video call appointment if DVSA offers you a video call test.

DVSA will email you a time and date for your video test. Follow the instructions in the email to confirm or decline the offered appointment.

A DVSA examiner will send an appointment request to you which includes a link to a Microsoft Teams video call appointment.

Accept the appointment request. This will add an appointment to your calendar. You’ll need to use this to join the video call on the day of the test.

The vehicle needs to be ready to be inspected at the start of the test.

Select the microphone and camera icons to make sure they’re turned on.

The examiner will tell you what to do during the test. You will need to do things such as:

The IVA inspection manual gives the full details of everything the examiner will need to see during the test.

Your assistant will need to help you with tasks such as operating the vehicle’s controls or holding the tape measure.

You and your employer are responsible for your health and safety during the test.

The examiner can stop the test if the video quality is not good enough.

If the examiner has to stop the test because the video quality is not good enough, DVSA will either:

After the test has finished the examiner will let you know if your vehicle has passed or failed the test.

DVSA will send you an individual approval certificate (IAC) by post. You’ll need this certificate when you register your vehicle.

The examiner will tell you why your vehicle failed and how to get another test.

DVSA will email you a copy of the ‘Notification of refusal to issue an Individual Vehicle Approval’ certificate (IVA30). This will include full details on why your vehicle failed the IVA

test.