Dvla annual report and accounts 2022 to 2023
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Corporate report DVLA ANNUAL REPORT AND ACCOUNTS 2022 TO 2023 This explains the Driver and Vehicle Licensing Agency's performance, achievements and financial statements for the
financial year 1 April 2022 to 31 March 2023. Get emails about this page DOCUMENTS DVLA ANNUAL REPORT AND ACCOUNTS 2022 TO 2023 PDF, 10.1 MB, 132 pages DETAILS Here are some of DVLA’s key
achievements for 2022-23 included in this year’s report: * we issued 11.9 million driving licences and 16.8 million vehicle registration certificates * we collected more than £7 billion in
Vehicle Excise Duty (VED) * we retained the Customer Service Excellence Standard for the 15th consecutive year * we processed 3.2 billion automated and digital interactions * our customer
contact centre answered 6.7 million calls, and 856,000 webchat and chatbot enquiries * we processed 93.6 million individual customer transactions, 83% of which were processed through our
digital channels UPDATES TO THIS PAGE Published 18 July 2023 SIGN UP FOR EMAILS OR PRINT THIS PAGE Get emails about this page Print this page