Apple apologises after teen exposes company slows down older iphones
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Apple could face billions in legal fees as customers launch lawsuits. The company said in a statement: “We know that some of you feel Apple has let you down. We apologise. There’s been a lot
of misunderstanding about this issue, so we like to clarify and let you know about some changes we are making. “First and foremost, we would never do anything to intentionally shorten the
life of any Apple product or degrade the user experience to drive customer upgrades. “Our goal has always been to create products our customers love and making iPhones last as long as
possible is an important part of that.” Earlier this month Apple admitted it had made software changes to manage ageing lithium-ion batteries, claiming performance decreases over time. James
Vlahakis of the Sulaiman Law Group, representing customers in Chicago, said: “Apple’s failure to inform customers that these updates would wreak havoc on the phone’s performance is being
deemed purposeful and, if proven, constitutes the unlawful and decisive withholding of material information.”