Natwest app down as thousands of customers locked out of accounts over 'error'

NATWEST'S BANKING APP HAS GONE DOWN, WITH THOUSANDS OF CUSTOMERS UNABLE TO SEND PAYMENTS THIS MORNING. REPORTS OF THE ISSUE STARTED AT AROUND 9AM TODAY 10:59, 06 Jun 2025Updated 11:02,

06 Jun 2025 Chaos for Natwest customers as the banking app has crashed, leaving scores unable to process transactions. The digital gremlins started causing havoc around 9am, with users

reporting issues when trying to send payments. By the top of the hour at 10am, Downdetector – the online outage tracker – had logged upwards of 3,000 gripes concerning Natwest's app

troubles. Breakdowns showed that 66% were having a nightmare with mobile banking, roughly 25% with logging in on mobile, and a frustrating 9% with online banking woes. Clients getting to

grips with the app are smacked with an exasperating message: "an error has occurred." Adding insult to injury, the notice reads: "Our mobile app is currently unavailable.

We're sorry for any issues caused and we're working hard getting everything back up and running for you. In the meantime, please use Online Banking." As tensions rise, Natwest

users have been airing grievances on social platforms from the early hours today. A disgruntled tweet read: "My Natwest app isn't working. Your service status page says

'service working normally' where it clearly isn't. My internet works perfectly fine hence this tweet from the same device.", reports the Mirror. Article continues below

Another peeved customer blew a fuse online: "NatWest Mobile Banking App is down ... BUT WHY do they make you check whether it's a fault at your end and their status page makes out

everything's ok when it isn't? @NatWest_Help @NatWestGroup #natwest they've shut all the branches forcing travel to the big cities WHATS THE POINT." Meanwhile, another

peeved customer tweeted, "Anyone else having trouble accessing the NatWest online banking app? @Natwest_Help it's not ideal to lock people out of their accounts during a cost of

living crisis." Article continues below To the flurry of tweets, NatWest stepped in to confirm they're on it, stating, "Thanks so much for reaching out to us regarding this

issue. We're aware of an issue with our mobile app that's affecting some of our customer." The bank added a reassurance, "I appreciate this isn't ideal but rest

assured this is something our team are aware of and working quickly to resolve." _FOR THE LATEST BREAKING NEWS AND STORIES FROM ACROSS THE GLOBE FROM THE DAILY STAR, SIGN UP FOR OUR

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